FAQ

What is Spot On?

Spot On is a precision trigger-point release tool designed to help release muscle tension, reduce discomfort, and improve movement using targeted pressure.

How do I use Spot On?

Locate the sore or tight area, apply firm but tolerable pressure (around a 7/10 discomfort level), hold for 30–90 seconds, breathe deeply, then gently move or stretch the area.

How much pressure should I apply?

Aim for discomfort, not pain. A 7/10 level is ideal — intense but manageable. If it’s painful, ease off.

How long should I hold the pressure?

Hold steady pressure for 30–90 seconds. This allows the muscle to relax and release.

How often can I use Spot On?

Spot On can be used daily or as needed. Consistency matters more than intensity.

What areas of the body can I use it on?

Spot On can be used on many muscle areas including shoulders, back, hips, glutes, calves, feet, and more. Avoid sensitive areas and always listen to your body.

Is Spot On suitable for beginners?

Yes. Spot On is simple to use and fully controlled by you. Start gently and increase pressure as your body allows.

Does it hurt?

It can feel uncomfortable — that’s normal and part of the process. Pain is not the goal. Ease off if it feels sharp or overwhelming.

Is this a medical or therapeutic device?

No. Spot On is a wellness and self-care tool designed to support muscle release and recovery. It is not a medical device.

Can neurodivergent people use Spot On?

Yes. Many neurodivergent users benefit from deep, predictable pressure input. Spot On allows pressure to be controlled and applied intentionally, at your own pace.

What makes Spot On different from massage balls or rollers?

Spot On is designed for precision. Its shape allows targeted pressure to specific trigger points that can be hard to reach with larger tools.

Is Spot On portable?

Yes. Spot On is compact, lightweight, and easy to take to the gym, office, or while travelling.

What material is Spot On made from?

Spot On is made from a durable, high-quality material designed for repeated use and easy cleaning.

How do I clean Spot On?

Wipe clean with a damp cloth and mild soap if needed. Allow to dry before storing.

Are the colours different firmness levels?

No. All colours are the same firmness and function — the difference is purely aesthetic.

Why does it look… like that?

We get it — and we promise that’s not the point. The shape is designed for precision and control. Your muscles will understand immediately.

Do you offer free shipping?

Yes. We offer free standard shipping on all orders Australia-wide.

How long does shipping take?

Standard shipping typically takes 5–10 business days after dispatch, depending on your location.

What is your returns policy?

We offer a 7-day returns policy for unused items in original packaging. Please email info@spotontool.com.au to arrange a return.

Do you offer exchanges?

No. If you’d like a different colour or product, please place a new order and return the original item in line with our returns policy.

How can I contact you?

You can reach us anytime at info@spotontool.com.au.