Privacy policy
Spot On (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from www.spotontool.com.au.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including:
- Your web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse the Site, we collect information about:
- Pages viewed
- Products viewed
- Referring websites or search terms
- How you interact with the Site
When you make (or attempt to make) a purchase, we collect:
- Your name
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Email address
- Phone number (if provided)
HOW WE USE YOUR INFORMATION
We use your information to:
- Fulfil orders and process payments
- Communicate with you about your order
- Provide customer support
- Screen orders for potential risk or fraud
- Improve and optimise our website
- Send marketing communications (only if you opt in)
SHARING YOUR PERSONAL INFORMATION
We share your information with trusted third parties to help us operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping and logistics partners
- Email and analytics services
We may also share information to comply with legal obligations or to protect our rights.
COOKIES
We use cookies to improve your browsing experience and understand how our website is used. You can manage cookie preferences through your browser settings.
YOUR RIGHTS
If you are an Australian resident, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, please contact us at info@spotontool.com.au.
DATA RETENTION
We retain your personal information only as long as necessary to fulfil orders, comply with legal obligations, and operate our business.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at: